Holland Township | Parks & Recreation Department

Policies & Procedures

Agreement for Members Paying by Automatic Draft

I understand that this is an on-going membership payment plan, and I must pay by automatic draft. I understand that my draft will process on the fifteenth of every month, regardless of when it shows on my statement, and I authorize Riegel Ridge Community Center to initiate an Electronic Funds Transfer (EFT).

Terminating or Changing Membership Procedure, Automatic Draft & Fees

The RRCC requires 30-day written notice to terminate or change your membership in any way. You must submit the Membership Edit Form to the RRCC Director. I understand that this means I will still have one final draft after the date I have signed this form. I understand that my membership usage will expire 30 days from the final draft. Should any membership payment not be honored by my bank, for any reason, I realize that I am still responsible for the payment plus a $10 service charge assessed by the RRCC. This is an addition to any service fee my bank may charge.

I understand that it is my responsibility to notify RRCC in writing should I change my financial institution and/or account at any time.

I understand that it is my responsibility to provide the RRCC with credit card/bank information throughout the term of my membership. Should the RRCC be unable to process my monthly EFT, it could result in the suspension of my membership.

Membership Dues & Fees

Memberships are non-refundable and non-transferable. Your monthly membership dues provide for daily operation of member services.

Returned Check / Returned Draft Fee Policy

For all returned checks and/or bank drafts, a $10 service fee will be applied to the membership account.

Attire Policy

Indecent attire is prohibited. Closed toe athletic shoes are required and dangling keychains/jewelry are prohibited when using the Fitness Center. We also recommend that you bring a combination lock to secure your belongings in the locker room while using the facility.

Cancellation and Change Policy

The RRCC reserve the right to cancel classes for insufficient enrollment and/or for special events; close facilities in inclement weather or due to circumstances beyond the RRCC’s control; and change schedules, rates and fees without prior notice when necessary.

Class Refund/Credit Policy

  • Requests for class refunds/credits must be submitted in writing to the RRCC Director.
  • After two weeks of the program session, refunds/credits will be issued for medical reasons only (a doctor’s note must accompany the request). Refunds/credits will be issued for the remainder of the session, not for individual classes.
  • Refunds/credits will be prorated based on the number of classes attended.
  • Refunds/credits are not given for closings due to weather or emergency situations.
  • Memberships are non-refundable and non-transferable.

Code of Conduct

At The Riegel Ridge Community Center, we strive to provide a welcoming environment for all levels of fitness. Whether you’re looking to join group exercise classes, participate in fun and engaging programs for both adults and kids, or send your child to a dynamic summer camp, we offer a variety of activities designed to promote health, wellness, and community. Our goal is to create a space where everyone feels empowered to reach their fitness and recreational goals.

Members are expected to comply with all RRCC policies as stated on our website

Membership card must be presented for admission – no privileges can be obtained without it

Membership cards are non-transferable and must only be used by the RRCC member

The RRCC promotes a safe, welcoming environment for all members and guests, therefore you shall:

  • Act appropriately at all times in a mature and responsible manner
  • Respect the rights and dignity of others
  • Refrain from language or any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct
  • Be responsible for your personal comfort and safety and ask any person whose behavior threatens your comfort to refrain. If you feel uncomfortable in confronting the person directly, report the behavior to a staff person – director or manager on duty
  • Prohibited actions specifically include:
  • Indecent attire
  • Smoking and the use of e-cigarettes, the RRCC is a smoke-free environment
  • Verbally abusive behavior, including profanity, angry language, name-calling or shouting
  • Physical contact with another person—including pushing, shoving or roughhousing of any kind—that may pose a danger or threat of harm
  • Any demonstration of sexual activity or sexual contact with another person
  • Harassment or intimidation by words, gestures, body language or any menacing behavior
  • Theft or behavior that results in destruction of property
  • Carrying or concealing any weapons or devices or objects that can be used as weapons
  • Using or possessing illegal chemicals or alcohol on RRCC property, in RRCC vehicles or RRCC-sponsored programs
  • Using video/photography devices throughout the facility except on Parent Observation days and at special events

Be mindful of personal hygiene – we reserve the right to ask a member to leave the facility if they exhibit an offensive odor

Use of mobile devices in the Fitness Center shall be limited to audio or video playback or reading applications

Members and guests shall identify themselves when asked

Entrance Policy

Each time you come to the RRCC; you will need to bring your membership identification card. For security reasons, we ask that each member scan their membership card at the desk upon entering the RRCC. All guests will be asked to sign in and provide photo identification.

Fee-Based Instruction Policy

Personal training, coaching or any type of instruction for a fee at any RRCC is provided by RRCC employees only. This includes and is not limited to fitness training, swim coaching and sports coaching. Persons not employed by the RRCC are prohibited from providing instruction of any kind at the RRCC for a fee to members or participants.

An individual may be seen as providing instruction if they are:

  • Receiving payment for an exercise or coaching session
  • Designing a program or workout
  • Providing exercise, sports or swim technique

Failure to comply with the Fee-Based Instruction Policy may result in suspension or termination of RRCC membership privileges.

Lost & Found Policy

The RRCC is not responsible for lost or stolen items. If you have lost an item, the RRCC staff can direct you to the lost and found. Unclaimed items will be donated to charity at the end of each month.

Release and Hold Harmless Agreement

ATTENTION: Please read carefully as this Agreement affects you and your family’s legal rights.

GENERAL RELEASE, INDEMNIFICATION AND HOLD HARMLESS: In consideration of being permitted to utilize (as a member, participant, guest or volunteer) the facilities, services and programs of RRCC for any purpose (including, but not limited to observation or use of facilities or equipment, or participation in any program or event affiliated with the RRCC, without respect to location) I, the undersigned, and my Parent/Guardian, if applicable, do hereby release, indemnify, hold harmless the RRCC, all directors, officers, employees, volunteers, agents, independent contractors and other participants (collectively “RRCC & Affiliates”) from any and all liability claims, demands, costs, expenses, and actions of any nature whatsoever arising out of or related to any loss, damage or injury, including death, which may be sustained by me, any members of my family, my guests of any age, or to property, whether or not caused by any negligence, either active or passive, by or on behalf of the RRCC & Affiliates.

ASSUMPTION OF RISK: I understand that participating in activities, as a participant, volunteer, or observer, exposes me to a risk of property damage, personal injury or death. I represent that I am in good health and have not been advised by a health care professional of any restrictions that would affect safe participation in any program or activity in which I elect to take part. I hereby agree to inspect and carefully consider such premises and facilities or the affiliated program immediately upon each occasion of entering or participating. I understand that my choice of participating in programs or activities is voluntary on my part, and I affirm my desire to participate in such program or activity. I agree to assume full responsibility for my safety, the safety of my family and guests, and the safety of my property while I am in or at the RRCC or an event or program affiliated with the RRCC, without respect to location.

MEDICAL RELEASE: In case of accident, injury, or illness of whatever kind or nature and however caused, and in the event my Emergency Contact as designated herein cannot be readily reached, I hereby authorize the RRCC affiliates permission to act on my behalf in seeking appropriate emergency medical treatment. I understand I am responsible for all fees and expenses that result from any such care and treatment rendered.

PHOTOGRAPHIC AND AV RELEASE: I hereby give permission and consent to RRCC & Affiliates to make incidental and occasional photographic, audio and video recordings in connection with participation in RRCC activities or programs and to utilize the same in any manner, and without any compensation to, and/or claim by me, my family or guests.

OTHER: The terms herein shall also serve as a release and assumption of risk by my heirs, successors, assigns and legal representatives, and all members of my family, and may be pleaded as a bar to litigation.

If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

Safety & Security Policies

Your safety is a priority. Thank you in advance for your cooperation in adhering to our policies and procedures.

  • All members, guests and visitors, including children, are required to scan/sign in to gain access to the facility.
  • All members must have a membership card and picture on file.
  • Children 10 and under must be supervised at all times.
  • Locker rooms are available for daily use – please lock your personal belongings.
  • The use of cell phones and video recording devices is prohibited except for Special Events and Parent Observation Days.

Severe Weather Policy

In case of inclement weather, members are encouraged to call their RRCC for information regarding program cancellations, delayed openings or closures. The RRCC makes every effort to display the most up-to-date information on our Facebook Page. Our Facebook page is our conveniently displayed on the homepage of our website.

The RRCC will make every effort to send out an email with up-to-date delayed opening or early closing information to our members. If you are not receiving emails, please email staff@riegelridgecc.org to be added to our distribution list.

Youth Supervision Policy

  • The RRCC places a high priority on the safety of members and program participants. For the purposes of this policy “YOUTH” is defined as children ages 10 and younger.
  • While present in the RRCC, all children ages 10-12 must either be attending a RRCC program or accompanied by a parent or guardian.
  • All children ages 17 and under must have current emergency contact telephone number(s) and name(s) on file.
  • Parents/guardians of children ages 10 and under are responsible for delivery to the instructor (at the start) and pick up from the room (immediately at the end) of their child’s class/program.
  • During open gym, parents/guardians of children ages 17 and under must be present in the room and supervising their children.

RRCC Gymnasium Rental Policy

  • Individuals under the age of 18 must be accompanied by a supervising parent/guardian, unless they are participating in an organized sport
  • All participants must sign in at the front desk and fill out a non-member waiver
  • Individuals renting the gymnasium must fill out a rental agreement and abide by all regulations
  • Alcoholic beverages are strictly prohibited
  • The RRCC is a smoke free facility and campus
  • The Community Center is not responsible for lost or stolen items
  • Eating and drinking are permitted in designated areas only
  • The RRCC staff reserves the right to add, amend, or delete rules as necessary
  • All RRCC equipment is to be used in the proper way
  • Dunking or hanging on the basket is prohibited
  • Good sportsmanship is expected for all activities. Please practice good sportsmanship at the RRCC.

Dress Code

  • Shirts & shoes must be worn at all times
  • Shorts, sweat pants or warm-up’s must be worn
  • Proper footwear is expected, no bare feet
  • Non-Marking court shoes must be work on the gym floor